At Zen Tubing, we operate rain or shine! If you’ve purchased trip protection, you’ll have peace of mind knowing you can cancel and receive a refund. Without trip protection, please remember that cancellations must be made at least 72 hours in advance to qualify for a refund.
If rain begins during your trip, we encourage you to keep floating and enjoy the experience! However, if you encounter thunder or lightning, please pull over to the bank and stay in your tube until the storm passes. Generally, storms move through the mountains quickly, so once the thunder and lightning subside, you can continue your adventure.
Please note that due to the unique landscape surrounding the river, we are unable to retrieve guests if it starts to rain or storm. In the event that we must close due to severe weather or unsafe water levels, we will promptly contact guests with reservations and update all our social media channels. Your safety and enjoyment are our top priorities!